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Pitted Scars: Understanding Depressed Scars and Your Options

Updated: Nov 10

Woman touching her cheeks, representing pitted scar awareness and skincare

Introduction: What You Need to Know

Looking in the mirror and seeing pitted acne scars. Deep indentations that seem permanent. If this resonates, you're not alone—many people live with depressed scars and wonder whether improvement is possible. Understanding what causes these scars, what at-home approaches can support skin health, and when professional evaluation makes sense empowers you to make informed decisions about your skin. This article provides practical information to guide that process.


What Are Pitted Scars?

Pitted scars are indentations that sit below the surrounding skin surface. They form when the body doesn't produce enough collagen during wound healing after injury or inflammation. Normally, when skin is damaged, specialized cells called fibroblasts produce collagen to fill the wound. Sometimes this regenerative process falls short, leaving a depression—a tissue deficit.


The medical term is atrophic scar, meaning tissue loss. The greater the collagen deficit, the deeper the scar appears. Understanding this mechanism helps explain why different scars may respond differently to treatment approaches: the primary challenge is either stimulating new collagen to fill the gap or mechanically lifting the depression. This tissue-loss foundation distinguishes atrophic scars from raised scars (hypertrophic or keloid scars) that result from collagen overproduction, and it directly influences which treatment approaches may be considered.


Understanding Scar Types

Pitted scars are typically described in three classifications based on their appearance and depth. Learning to recognize these categories helps you have productive conversations with healthcare providers, though professional assessment is required for accurate diagnosis.


Ice Pick Scars

Ice pick scars appear as narrow, deep punctures—resembling small holes made by an ice pick. They typically measure 1-2mm wide but penetrate deeply into the skin layers. They commonly form from severe acne nodules or cysts that destroy deep skin tissue. The narrow depth-to-width ratio distinguishes them from other scar types and influences how different treatment approaches may address them.


Boxcar Scars

Boxcar scars are broader, rectangular depressions with sharply defined edges. They often appear on cheeks and temples, typically 2-5mm or wider. They usually result from widespread inflammatory acne that destroyed collagen over a larger area. The defined edge structure creates a noticeably uneven skin surface, with characteristics that distinguish them from other scar morphologies.


Rolling Scars

Rolling scars appear as shallow, wide depressions with sloping, undefined edges—creating a wave-like or undulating skin texture. Unlike ice pick scars' narrow punctures, rolling scars are wider with softer edges. They form when fibrous bands beneath the skin pull the surface downward, a mechanism distinct from simple collagen loss that has implications for how healthcare providers approach treatment.

Scar Type

Appearance

Width

Depth

Edge Definition

Underlying Mechanism

Ice Pick

Narrow puncture

1-2mm

Deep

Sharp V-shaped

Deep collagen destruction

Boxcar

Box-shaped depression

2-5mm+

Variable

Sharp vertical

Widespread inflammation

Rolling

Wave-like undulation

5mm+

Shallow-moderate

Sloping/undefined

Subcutaneous tethering


Common Causes of Pitted Scars

Understanding why pitted scars form helps contextualize prevention strategies and treatment discussions with healthcare providers.


Severe Inflammatory Acne

Severe, inflammatory acne—particularly cystic and nodular forms—represents the leading cause of pitted scarring. These deep lesions destroy collagen and fat in the skin's deeper layers. When inflammation subsides, the body's healing response may not regenerate sufficient tissue, leaving a permanent depression. The depth and severity of initial acne inflammation directly correlate with scarring likelihood. Early and consistent acne management significantly reduces this risk, which is why doctors emphasize intervention at the first sign of severe breakouts rather than waiting for natural resolution.


Infections: Chickenpox and Others

Certain infections can lead to atrophic scarring through tissue destruction. Chickenpox blisters destroy skin tissue; scratching during the acute phase worsens damage. Once healing completes, the tissue deficit manifests as pitted scars, particularly on exposed areas like the face. Similar scarring can result from other infections, though individual susceptibility varies based on genetic factors, immune response, and wound care practices during the acute phase.


Skin Trauma and Injury

Traumatic injury, burns, or surgical procedures involving tissue loss may result in atrophic scarring if wound healing is impaired or collagen production is inadequate. Injury depth, infection history, wound closure technique, and individual healing capacity all influence outcomes. Understanding these factors helps explain why two people with similar-appearing injuries may experience different scarring results.


At-Home Skincare Approaches

Evidence-informed skincare routines may help support skin health, improve scar appearance, reduce associated discoloration, and potentially prevent new scar formation. These strategies focus on collagen support, skin protection, and cellular turnover. At-home approaches cannot eliminate existing pitted scars, but they form the foundation for overall skin health and may enhance the effectiveness of any future professional interventions.


Results typically appear after 3-6 months of consistent use, and individual responses vary significantly. Establishing these practices early supports your skin's optimal condition should you pursue professional treatment later.


Daily Broad-Spectrum Sun Protection

UV radiation accelerates collagen breakdown and can darken scar tissue, making depressed scars more noticeable. Apply SPF 30 or higher sunscreen daily, even on cloudy days, as UV radiation penetrates cloud cover. Reapply every 2 hours during extended sun exposure or after swimming. Mineral sunscreens containing zinc oxide or titanium dioxide provide reliable protection without irritation some experience from chemical formulations.


Retinoids for Cellular Turnover

Retinoids (vitamin A derivatives) support skin cell turnover and collagen remodeling through increased cellular proliferation and fibroblast stimulation. Over-the-counter retinol (0.25-0.3%) provides a gentler introduction for beginners. Prescription retinoids like tretinoin require medical supervision. Begin use 2-3 times weekly and gradually increase frequency as skin tolerance develops over 4-6 weeks. Results typically appear after 8-12 weeks of consistent use. Initial side effects such as redness, dryness, or mild peeling are normal and usually subside as skin adapts.


Vitamin C Antioxidant Serum

Vitamin C (L-ascorbic acid) functions as an antioxidant and may support collagen synthesis while providing environmental protection against free radical damage. Use formulations with 10-20% concentration in opaque, air-tight containers, as this ingredient degrades rapidly with light and air exposure. Apply to clean, dry skin each morning before sunscreen. Consistent use over several months may contribute to gradual skin texture improvement, though effects are generally modest compared to prescription retinoids or professional treatments.


Gentle Chemical Exfoliation

Chemical exfoliants like glycolic acid and lactic acid promote cell turnover and smoother skin texture by dissolving intercellular bonds holding dead cells to the skin surface. Start with low-concentration formulations (5-7%) used 2-3 times weekly. Gradually increase concentration (10-15%) and frequency as tolerated, but do not exceed 3-4 times weekly. Apply to clean, dry skin, wait 10 minutes before adding other products, and always follow with sunscreen during daytime use. Discontinue if persistent irritation occurs.


Moisturizer Supporting Skin Barrier

A compromised skin barrier predisposes to inflammation and impaired healing. Use daily moisturizers containing ceramides, hyaluronic acid, and niacinamide to support barrier function and maintain hydration. Ceramides (especially ceramide NP, NS, and AP) restore intercellular lipid organization. Hyaluronic acid attracts and retains water within the skin's outer layer. Niacinamide (2-5% concentration) additionally supports sebum regulation and inflammation reduction. Apply to clean, slightly damp skin immediately after cleansing.


Preventing Skin Picking Behavior

Picking, squeezing, or popping blemishes intensifies inflammation and increases new scarring risk by driving bacteria and inflammatory material into deeper skin layers. Mechanical trauma can trigger post-inflammatory hyperpigmentation and permanent textural changes.

  • Allow blemishes to heal naturally without intervention

  • Use hydrocolloid patches to protect blemishes and absorb excess fluid

  • Seek professional extraction from licensed aestheticians or doctors if extraction is necessary

If skin-picking behavior reflects stress, anxiety, or compulsive urges, recognize these triggers and develop alternative coping mechanisms. Keeping hands occupied, using fidget tools, or addressing underlying anxiety may reduce picking frequency.


Consistency Over Time

Supporting scar appearance through topical approaches requires 3-6 months of consistent use before noticeable changes appear. Individual responses vary significantly based on genetics, skin type, and overall health. Document progress with consistent lighting and photography to track subtle improvements over time.


Professional Treatment Approaches

If at-home skincare after 3-4 months shows minimal improvement, or if scars are particularly deep or affecting quality of life, professional evaluation by a board-certified doctor becomes relevant. A qualified doctor can assess your specific situation and discuss what approaches might be considered appropriate. The following describes common treatment methods that healthcare providers may discuss.


Microneedling

Microneedling uses controlled micro-injuries created by fine needles to stimulate the body's natural healing response and collagen production. The procedure creates microscopic channels that trigger wound-healing cascades leading to collagen deposition within scars. Typically involves 4-6 sessions spaced 4-6 weeks apart. Recovery involves mild redness and swelling for 2-4 days. Results appear gradually over weeks to months as new collagen develops.


Laser Resurfacing

Laser treatments use focused light energy to remove skin layers or heat underlying tissue, potentially triggering collagen remodeling. Two main categories exist with distinct characteristics and recovery profiles.


Ablative Lasers

Ablative lasers (CO2, Erbium) remove thin skin layers from the surface while heating the deeper dermis. This approach may stimulate collagen production and potentially provide improvement for deeper scars. Recovery requires 10-14 days with visible crusting and redness. Post-inflammatory hyperpigmentation risk exists, particularly in darker skin types. Patients must strictly follow post-treatment wound care including daily cleansing, ointment application, and sun avoidance during the recovery period.


Non-Ablative Lasers

Non-ablative lasers deliver heat to the dermis without removing the surface, potentially stimulating collagen production with minimal downtime (1-2 days). This gentler approach involves reduced risk of post-inflammatory hyperpigmentation and ability to treat darker skin types more safely. However, non-ablative approaches typically require more sessions (6-12 over 4-6 months) and are less effective for deep scars. The extended treatment timeline reflects the gentler nature of the approach.


Chemical Peels

Professional-grade chemical peels apply concentrated solutions to skin, causing controlled exfoliation and removal of damaged outer layers. Medium to deep peels using Trichloroacetic Acid (TCA) at 25-35% concentration may address shallow to moderate pitted scars. Recovery takes approximately 7-10 days for visible peeling; full healing extends to 2-3 weeks.


Dermal Fillers

Injectable dermal fillers (usually hyaluronic acid-based) provide temporary volumization, elevating depressed scars. Results are immediate but temporary, lasting 6-12 months. Advantages include minimal downtime and reversibility. Limitations include temporary benefit requiring maintenance treatments and unsuitability as a long-term standalone solution, though fillers work well as bridge therapy or combined with other approaches.


Subcision

Subcision involves inserting a needle beneath scarred skin to sever fibrous bands pulling skin downward. This approach directly addresses the tethering mechanism in rolling scars, allowing skin to return toward normal height. The procedure is performed under local anesthesia as a minor outpatient procedure. Bruising and swelling resolve within 1-2 weeks. Subcision combines effectively with subsequent microneedling or filler treatment.


TCA CROSS Technique

TCA CROSS (Chemical Reconstruction of Skin Scars) involves precise application of high-concentration TCA (65-100%) directly into individual deep scar bases. This localized chemical application may stimulate intense collagen remodeling within the scar structure. Multiple sessions (3-6) spaced 4-8 weeks apart provide cumulative improvement. This technique requires considerable skill and precision. Results appear gradually over weeks to months.

Treatment

General Application

Typical Downtime

Typical Session Range

Approximate Cost Range*

Notable Characteristics

Microneedling

Collagen stimulation

2-4 days

4-6

$150-300

Gradual improvement; minimal downtime

Ablative Laser

Aggressive resurfacing

10-14 days

1-3

$800-2,500

Significant healing required

Non-Ablative Laser

Gentle resurfacing

1-2 days

6-12

$200-400

More sessions needed

Chemical Peels

Surface exfoliation

7-10 days

1-3

$300-800

Limited depth penetration

Dermal Fillers

Temporary elevation

Minimal

Maintenance

$400-1,200

Bridge therapy option

Subcision

Tethering release

7-14 days

1-2

$500-1,500

Addresses mechanism directly

TCA CROSS

Localized intensity

7 days

3-6

$300-600

Specialized technique

*Approximate cost ranges in SGD per session or total course, depending on treatment type. Costs vary by clinic, provider experience, and treatment extent. Individual clinics should be consulted for specific pricing.


Professional Consultation

Professional consultation provides essential assessment that self-evaluation cannot replicate. Pitted scars may appear similar on the surface but vary significantly in underlying structure, skin characteristics, and individual factors. A board-certified doctor evaluates specific scar types and characteristics, assesses your skin type and healing capacity, reviews medical history and contraindications, and discusses what approaches might be considered appropriate for your situation.


When preparing for consultation with a healthcare provider, consider bringing the following information:

  • Your scar characteristics: depth, width, location, when they formed

  • Previous treatments attempted (if any) and outcomes

  • Your skin type and any history of unusual healing

  • Your timeline and goals for treatment

  • Your recovery downtime tolerance

  • Any specific concerns

A qualified doctor listens to these factors and discusses what may be appropriate for your specific situation, including benefits, limitations, and realistic expectations based on your individual characteristics.


Preventing New Scars

Preventing new scar formation remains the most effective long-term strategy, as prevention outpaces treatment of existing scars in terms of time investment, cost, and likelihood of success.


Early Acne Management

Severe inflammatory acne represents the leading cause of pitted scarring. Early intervention significantly reduces scarring risk. For mild to moderate acne, consistent daily skincare with non-irritating cleansers and topical actives supports management. For moderate to severe acne, professional consultation with a doctor becomes important. For cystic and nodular acne presentations, immediate professional intervention is warranted, as these severe presentations carry the highest scarring risk.


Avoiding Skin Picking

Picking, squeezing, or popping blemishes intensifies inflammation and increases scarring risk by driving bacteria and inflammatory material into deeper skin layers.

  • Allow blemishes to heal naturally

  • Use hydrocolloid patches for protection

  • Seek professional extraction if extraction is necessary

If skin-picking behavior reflects stress or compulsive urges, recognize these triggers and develop alternative coping mechanisms.


Summary

Pitted scars result from insufficient collagen regeneration following skin injury, infection, or severe inflammation. Three scar types exist—ice pick (deep and narrow), boxcar (wider with defined edges), and rolling (wave-like with undefined edges)—each with distinct characteristics. Common causes include severe inflammatory acne, chickenpox, and skin trauma.


Management involves three complementary approaches. At-home skincare including daily sunscreen, retinoids, vitamin C serum, gentle chemical exfoliation, quality moisturization, and avoidance of skin picking may support skin health and potentially improve scar appearance over 3-6 months, though these approaches cannot eliminate existing scars. Professional treatments—including microneedling, laser resurfacing, chemical peels, dermal fillers, subcision, and specialized techniques—may provide more substantial improvement and require professional assessment to determine what approaches might be appropriate for individual circumstances. Prevention through early acne management and avoidance of skin picking remains the most effective long-term strategy.


Professional consultation with a board-certified doctor is essential for accurate assessment and discussion of what may be appropriate for your specific situation.


Please see below for treatment details.



Note: This article is for educational purposes only and does not constitute medical advice. Individual treatment plans should be developed in consultation with qualified healthcare professionals. Treatment outcomes vary from person to person, and no guarantee of results is intended or implied. All professional treatments mentioned should be performed by licensed medical practitioners in Singapore, using HSA-approved products, devices, and techniques, as applicable.


 
 
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